Hi,
I wish to know the rights & the liabilities of the credit card users as one week back my ICICI bank credit card was used for an online transaction to buy stuff from a grocery store in Turkey .
Bank itself had blocked the card & I was informed when I checked with them as my card was showing TRANSACTION DECLINED .
I have raised the dispute with the bank for the fraudulent transaction.
As per RBI guidelines,banks are suppossed to provide double layer of online security ,the last being on their server for which the verification access is with the respective bank only & hence the responsibilty for the same lies with the credit card bank only as per my understanding,seek expert views on the topic .